Privacy Policy

Central Plumbing WS Co
11618 NW 7th Ave, Miami, FL 33168
Phone: +1 786-693-1200
Website: CentralPlumbingFlorida.com
Effective Date: December 12, 2025

At Central Plumbing WS Co, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (CentralPlumbingFlorida.com), contact us by phone, email, or text, schedule a service, submit a request for a quote, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide to Us

• Full name
• Mailing address and service address
• Email address
• Phone number
• Payment information (credit card, debit card, or other payment method) when you pay for services
• Details about your plumbing issue or service request
• Any other information you choose to provide when communicating with us (via contact forms, phone calls, emails, texts, or in-person)

Information Automatically Collected

• IP address
• Browser type and version
• Device information
• Pages visited on our website
• Time and date of your visit
• Referring website and search terms
• Cookies and similar tracking technologies (see “Cookies & Tracking Technologies” below)

Information from Third Parties

• Reviews or ratings you leave on Google, Yelp, or other review platforms
• Information from lead-generation partners or scheduling platforms we may use

2. How We Use Your Information

We use the information we collect to:

• Schedule and provide plumbing services
• Respond to your inquiries and service requests
• Process payments and issue invoices/receipts
• Send appointment reminders, service updates, and follow-up communications
• Provide emergency plumbing support (24/7)
• Improve our website, services, and customer experience
• Send promotional offers, newsletters, or seasonal maintenance reminders (only with your consent or where permitted by law)
• Comply with legal obligations and protect our rights

3. Sharing Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers & Contractors: With trusted third-party vendors who assist us in operating our business (e.g., payment processors, scheduling software providers, marketing platforms, IT and hosting services). These parties are contractually obligated to protect your data.
• Emergency Situations: With emergency responders or authorities if required for safety reasons (e.g., gas leaks, burst pipes).
• Legal Requirements: When required by law, court order, subpoena, or to protect the rights, property, or safety of Central Plumbing WS Co, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve functionality and user experience

You can control cookies through your browser settings. Disabling cookies may limit certain features of the site.

We may also use Google Analytics and other third-party analytics services. For more information about how Google uses data, visit www.google.com/policies/privacy/partners/.

5. Third-Party Links

Our website may contain links to third-party sites (e.g., Google Maps, review platforms, or payment processors). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

6. Security of Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, complete the service requested, comply with legal requirements, or resolve disputes.

8. Your Choices & Rights (Florida Residents)

• Opt-Out: You may opt out of marketing emails or text messages at any time by clicking “unsubscribe” or replying “STOP.”
• Access & Correction: You may request access to or correction of the personal information we hold about you.
• Deletion: You may request deletion of your personal data, subject to certain legal exceptions.

To exercise these rights, contact us at +1 786-693-1200 or via the contact form on our website.

9. Children’s Privacy

Our services and website are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Effective Date.” We encourage you to review it periodically.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Central Plumbing WS Co
11618 NW 7th Ave, Miami, FL 33168
Phone: +1 786-693-1200
Website: CentralPlumbingFlorida.com

Thank you for trusting Central Plumbing WS Co with your plumbing needs and your personal information.